FAQ

ANZA SWIM Customer Service: contact@anzaswim.com

We typically respond within 6 hours or less. Your satisfaction is our priority.

SHIPPING/TIMEFRAMES:

Address Accuracy: Please double-check your shipping address before finalizing your order to ensure it is correct.

Please see product description for specific shipping time frame

In stock Items: Orders typically ship within 1-3 business days. Delivery via USPS Priority Mail will take an additional 2-5 business days.
Pre Order Items: Check item description for exact processing time frame. Delivery via USPS Priority Mail will take an additional 2-5 business days.

Domestic Shipping
All domestic orders qualify for free USPS Priority shipping.

International Shipping

Canadian, UK, Rest of World Orders: Free international shipping is available on all orders over $150 USD. For orders under $150, rates are calculated based on your location and carrier preferences at checkout. Please note, international customers may be subject to import taxes or customs duties, which are the responsibility of the recipient. Anza Swim is not liable for any additional fees.

Processing Times
Please note that processing and shipping times do not include weekends or holidays.

RETURN/EXCHANGE POLICY:

Due to the intimate nature of swimwear, all sales are final for health and hygiene reasons.

However, your satisfaction matters to us. If you receive an item that is defective, damaged, or not as described, please contact us within 5 days of delivery at contact@anzaswim.com. We’re happy to offer an exchange or full refund for any item that does not meet our quality standards.

LOST/STOLEN PACKAGES:

If your package is lost or stolen, please contact the shipping carrier directly to initiate a trace or file a claim:

USPS Customer Service: 1 (800) 275-8777

While Anza Swim is not responsible for lost or stolen packages, we’re happy to assist with the trace process if needed. Please contact customer service.

CARE INSTRUCTIONS:

To maintain the quality of your swimwear, we recommend the following care guidelines

Hand wash gently with mild detergent in cold water. Hang to dry only
Avoid drying in direct sunlight, as it may cause the fabric to fade.
Rinse swimwear thoroughly after exposure to chlorine or saltwater.
Do not iron.
Avoid excessive tension when adjusting bikini straps.

If you have any additional questions or concerns, feel free to reach out to us via email at contact@anzaswim.com or send us a DM on Instagram @anzaswim.